As a single-source supplier, our team of recycling experts assist in developing a project from initial feasibility, applications development and plant design, through project execution, installation and commissioning of a custom-built plant. We employ a team of application and industry experts to create products and solutions optimized for our customer’s individual needs.
Typical Customer
Engagement
Leading the Way
One Project at a Time
Regional Sales
- Initial contact for any equipment or project sale within a specific geographic region
- Significant experience of various scrap metal processes and systems
- Identifying initial customer needs for a project
- Building and maintaining successful relationships with potential and existing customers
Business Development
- Technical experts on WENDT‘s comprehensive product line
- Engaged by Regional Reps on all project-based sales
- Work directly with a customer to define the technical and commercial aspects of the project
- Guide customer through entire sales process from plant layout & design to visiting our installed references to risk assessment & final proposal
In-House Engineering
- Highly skilled members including mechanical, electrical, and automation/control engineers
- Customized Processing Solutions
- Applications engineering
- Plant layout and process design
- Engineering Contracts for the development of a well-defined scope, developed specifically for you
- In-house 3D scanning and point cloud generation to document existing conditions
Project Managers
- In-house project management team
- Understand the requirements for integrating equipment and bringing a project, small or large, to fruition
- One experienced Project Manager is assigned to each project
- Ensures projects are completed to scope, on time and on budget
- Customer’s primary contact from signature of contract through commissioning
- Contract and scope development
- Installation supervision management
Service & Support
- Most extensive post-sale support services in the industry
- All after-sale support team comprised of degreed engineers with hands-on field experience
- 24/7 Customer Support
- Recommendations & troubleshooting services
- Complete line of Shredder Rotors and shredder consumables
- Large warehouse with multi-million dollar parts inventory
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